Welcome to Veloura. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.

1. General

These Terms & Conditions apply to all visitors, users, and customers of Veloura.

By using our store, you agree to these terms. If you do not agree, please do not use our website.

2. Products & Availability

We make every effort to ensure that product details, descriptions, and prices are accurate.

Product availability may change without notice. In the event that an item is out of stock after you place an order, we will contact you and provide options (refund, replacement, or waiting time).

3. Orders & Payment

Orders are confirmed only after payment has been successfully processed.

Payment methods available will be displayed during checkout.

Veloura reserves the right to refuse or cancel an order in case of incorrect pricing, suspected fraud, or payment issues.

4. Shipping & Delivery

Shipping fees and delivery times are shown during checkout and depend on the method selected.

Veloura is not responsible for delays caused by shipping providers, customs, or other factors outside our control.

5. Returns & Exchanges

Our Return & Exchange Policy applies to all orders. Please refer to that policy for full details.

6. Cancellations

Orders may be cancelled before shipping. Once shipped, cancellations are not possible, but you may request a return or exchange.

7. Privacy & Data Protection

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your data.

8. Limitation of Liability

Veloura is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

All products should be used as intended, and Veloura is not liable for misuse.

9. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan.

10. Changes to Terms

Veloura reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website after changes means you accept the updated terms.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Veloura Customer Support
Email: info@lunvra-store.com