Privacy Policy
At Veloura, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us.
Information We Collect
When you interact with our store, we may collect the following information:
- Personal details such as your name, email, phone number, and shipping/billing address.
- Payment details (processed securely through trusted payment providers).
- Information about your orders, preferences, and interactions with our website.
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you about your purchase, promotions, or customer support requests.
- Improve our store, services, and customer experience.
- Comply with legal and regulatory requirements.
Protecting Your Information
- Your personal data is stored securely and only accessible to authorized personnel.
- We never sell or share your personal information with third parties for marketing purposes.
- Payments are handled by secure and encrypted payment gateways.
Cookies
Our website uses cookies to:
- Enhance your browsing experience.
- Remember your preferences (such as language or shopping cart).
- Analyze site performance and improve our services.
You may disable cookies in your browser settings, but some features of the site may not work properly.
Third-Party Services
We may use trusted third-party services (e.g., payment processors, shipping companies) to complete your transactions. These providers only receive the information necessary to perform their services.
Your Rights
You have the right to:
- Access, update, or correct your personal data.
- Request deletion of your personal data (where legally allowed).
- Opt out of marketing communications at any time.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Veloura Customer Support
Email: info@lunvra-store.com